Presto C-SAT Support for Admins
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Creating Surveys
Survey basics
9
How do I create a survey?
How can I change a survey name?
What types of questions can I ask?
How can I move a question to a different place in the survey?
I entered my answer options in the wrong order -- how do I fix this?
See all 9 articles
Customizing surveys
10
How can I customize the appearance of my survey?
How can I remove the Presto logo from my survey?
How can I add my website link to my survey?
How can I change the link at the end of the survey?
Can I add a picture to my survey?
See all 10 articles
Survey restrictions
2
What is ballot box stuffing?
What does the "Must Be Nearby" survey setting do?
Sections and scoring
3
What's a section?
How do I add a section to a survey?
How do I add a question to a section?
Presto Logic
10
Does Presto have branching or skip logic?
How do I add Presto Logic to a survey?
Presto Logic: complete list of question triggers
Presto Logic: complete list of actions
Can I create Presto Logic based on the target/location?
See all 10 articles
Targets and Locations
Adding and organizing targets
7
What are targets and locations?
What's the difference between a target and a location?
How do I add targets?
How can I add many targets at once?
How can I update my target information?
See all 7 articles
Mapping Targets
6
What are mappable and non-mappable targets?
Can I add a target if I don't know its address?
What does "Accuracy" mean on the Targets page?
My target has a warning sign -- is that bad?
What are "possibly problematic" mappable targets?
See all 6 articles
Target/Location groups
3
How do I create a target group?
How do I restrict a survey to a target group?
Presto - Retail Audit Features
Getting customers to take your survey
Links and QR codes
8
How do I get links and QR codes for my survey?
What do all the Get Links options mean?
Can I change the text on "Pick any" links from "What did you evaluate?" to something else?
The links are long - can I shorten them?
Which links should I use to advertise my survey?
See all 8 articles
Your survey results
Managing and sharing survey results
5
When can I see my survey results?
How can I share my survey results?
How can I see where the evaluator was when they filled out the survey?
How can I delete an evaluation?
How do I give my client access to reports?
Presto Reports
11
What reports are available in Presto?
Can I view Presto reports on a mobile device?
Survey Dashboard
Completed/Accepted Evaluations Report
Company Dashboard
See all 11 articles
Notifications
3
How can I get notifications when an evaluation is completed?
Can I get notifications based on high and low scores?
Can I have notifications of completed evaluations/shops sent to someone else?
Getting Started
Accounts and access
2
How do I log on to Presto?
Adding an account for another user
Companies
4
How do I add a company?
How do I deactivate a company?
Can one of my employees create client companies for me?
How do I switch from one company to another?