Presto C-SAT Support for Admins
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How do I create a survey?
How can I change a survey name?
What types of questions can I ask?
How can I move a question to a different place in the survey?
I entered my answer options in the wrong order -- how do I fix this?
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How can I customize the appearance of my survey?
How can I remove the Presto logo from my survey?
How can I add my website link to my survey?
How can I change the link at the end of the survey?
Can I add a picture to my survey?
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What is ballot box stuffing?
What does the "Must Be Nearby" survey setting do?
Sections and scoring
What's a section?
How do I add a section to a survey?
How do I add a question to a section?
Does Presto have branching or skip logic?
How do I add Presto Logic to a survey?
Presto Logic: complete list of question triggers
Presto Logic: complete list of actions
Can I create Presto Logic based on the target/location?
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Targets and Locations
Adding and organizing targets
What are targets and locations?
What's the difference between a target and a location?
How do I add targets?
How can I add many targets at once?
How can I update my target information?
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What are mappable and non-mappable targets?
Can I add a target if I don't know its address?
What does "Accuracy" mean on the Targets page?
My target has a warning sign -- is that bad?
What are "possibly problematic" mappable targets?
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How do I create a target group?
How do I restrict a survey to a target group?
Getting customers to take your survey
Links and QR codes
How do I get links and QR codes for my survey?
What do all the Get Links options mean?
Can I change the text on "Pick any" links from "What did you evaluate?" to something else?
The links are long - can I shorten them?
Which links should I use to advertise my survey?
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Your survey results
Managing and sharing survey results
When can I see my survey results?
How can I share my survey results?
How can I see where the evaluator was when they filled out the survey?
How can I delete an evaluation?
How do I give my client access to reports?
What reports are available in Presto?
Can I view Presto reports on a mobile device?
Completed/Accepted Evaluations Report
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How can I get notifications when an evaluation is completed?
Can I get notifications based on high and low scores?
Can I have notifications of completed evaluations/shops sent to someone else?
Accounts and access
How do I log on to Presto?
Adding an account for another user
How do I add a company?
How do I deactivate a company?
Can one of my employees create client companies for me?
How do I switch from one company to another?